Booking and Return Process
1. SELECT YOUR TRAILER
Browse the items offered on the “Our Fleet” page. If you find a travel trailer you wish to book for your trip go through the process to reserve your preferred dates and we will call you to finalize the booking.
6. BOOKING CALL
During the booking process go over all the optional add-ons and select the items you wish, if any, and we will then provide you with the required rental documentation.
2. RENTAL DOCUMENTATION
Once you have selected the trailer and add-ons you wish we will prepare and send you a Rental Agreement, Credit Card Authorization Form and the Rules to be signed and returned to us.
7. INSURANCE BINDER
You will need to contact your insurance company and get a short term binder to rent one of our trailers. Once you have the Binder you must forward a copy to us for verification.
3. PICKUP OR DELIVERY
On the date of your trip, if you have ordered delivery, we will bring the trailer to the agreed upon location or you can pick it up from us at the address we will give you upon your booking.
8. WALK-THROUGH
When you pick up or have the equipment delivered we will do a walk-through with you and show you all the features of the trailer you rented and explain how everything works.
4. DAMAGE REPORT
During the walk-through we will also inspect for damages, if any, and list each damaged item. You will then be required to sign our Damage Form acknowledging the presence or absence of any damages.
9. EQUIPMENT RETURN
When you return the items you rented you will be required to complete a 2nd Damage Form after our equipment inspection, noting and agreeing upon any new damages.
5. CLEANING FEE
Trailers must be returned clean. “Clean” is defined as in the same clean condition you received the trailer. If the trailer comes back uncleaned, or the tanks are not dumped, you will be charged $150.
10. SECURITY DEPOSIT RETURN
In the absence of new damages, or the trailer being dirty, or the tanks have not been dumped, we will return your entire security deposit.